Privacy Policy

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Book a tutoring session
• Apply to become a tutor
• Subscribe to our newsletter
• Contact us with inquiries

This information may include your name, email address, phone number, educational background, and payment information.

Usage Data

We automatically collect certain information when you visit our website, including:

• IP address and browser type
• Pages you visit and time spent
• Referring website addresses
• Device characteristics

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Analyze site traffic and usage patterns
• Deliver targeted advertisements
• Improve our services

You can control cookies through your browser settings, but disabling them may affect your experience.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services
• To process transactions and send confirmations
• To match students with appropriate tutors
• To improve our website and services
• To communicate with you about updates and offers
• To monitor and analyze usage trends
• To prevent fraud and enhance security

Information Sharing and Disclosure

We may share your information in the following situations:

• With Tutors: When you book a session, we share necessary information with the tutor
• Service Providers: With third parties who perform services on our behalf
• Business Transfers: In connection with any merger or sale of company assets
• Legal Requirements: When required by law or to protect our rights

We never sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure storage with access controls
• Regular security assessments
• Employee training on data protection

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your data
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@zenchers.com.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info.zenchers@gmail.com

Address: ITBP Road, Near mama Momos, Vasant Vihar, Dehradun, India